Peace Of Mind When You Travel With Anglia

Your Safety & Support with Anglia Tours

Ensuring the safety of your students and affording your parents peace of mind are the most important elements of any school trip. At Anglia Tours we are here to support you; to answer any questions you have about health and safety on our tours; and to reassure you that our trade association accreditations and experience of organising educational tours and means that you, group leaders, parents and students can all place your trust in us and enjoy the real benefits of the Anglia Experience.

Experienced Team

Anglia Tours has been organising guided history tours for more than 20 years. Our dedicated team of Tour Coordinators and Administrators, with more than a hundred years of experience in travel between them, are skilled at dealing with any issues that may arise – no matter how serious. We know that each school and every tour is different. So if you have a question you need answered or you need help to ensure you have the right paperwork to obtain SLT approval just call us. We are here to support you during the planning stage as well as when you’re on tour, so that you can concentrate on teaching.

Take a look at what our customers have to say about our service

Anglia Tour Planning Support

Our aim is to provide you with peace of mind from the moment you first contact us. We can arrange for a representative from Anglia to visit you to discuss all aspects of planning your tour, including talking through, in detail, any safety concerns you may.  Following this we can attend your parents evening and take any questions you, your parents and students may have regarding the group’s safety on the trip.

Anglia Guides and 24 Hour Support for You 

Anglia is one of the only schools’ tours operator that, as a matter of course, puts guides on all of its tours. So when you are on tour, if there were an emergency, they are your first point of contact. Our guides are supported, in turn, by a Duty Officer, available 24 hours a day on a mobile number issued to the lead teacher. In the unlikely event of a major emergency, we would set up an incident room at the Anglia offices and ensure this is manned to give fast, efficient and coordinated responses.

One of the key skills of all Anglia guides have is the ability to act effectively in an emergency. The majority of our guides joined us following careers in the military, policing or teaching. This means that when they began guiding with Anglia they already had with a wealth of knowledge, training and experience of dealing with emergencies. This is something we reinforce during their initial training, develop in our annual guide training and reinforce through our guide validation programme.  Your guide will be on hand to provide you with invaluable support and advice on tour, ensuring the well-being of your students.

I visibly relax when our guide arrives. A guided tour means you are in safe hands and it takes a huge amount of stress away. You have day to day issues on a school trip, but you know as soon as you touch base with your guide, that you are supported and reassured.”

Jenny Howe, St Anne’s Roman Catholic High School

“Around the Battlefields, you never know what will happen with the weather and Anglia’s guides will help you change your itinerary around so that the conditions don’t really impact on the tour. Their awareness of health and safety is a big help. Also, although we look after ‘crowd control’ the guides are always keen to muck in and the 14 staff and 6 guides always work as a team.”
Paul Edwards, Calthorpe Park School

Here are more testimonials from customers on how their guides supported them

Financial Security

Book with Confidence. We are a member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct.

Fair Pricing Policy

You will find no hidden surcharges in our prices. Our policy is to be transparent and honest. In your quotation and provisional booking letter we will tell you what is, and is not, included.  We also provide a fair estimate of any future rates and not falsify prices to create the illusion of a ‘cheap’ deal.

Trade Body Licenses

At Anglia, we hold all the important trade body licences. This means that your money is protected and where necessary we will endeavour to get the most out of your situation when things don’t go to plan.                

You can download our latest School Travel Forum certificate here

You can download our latest Quality Badge for Learning Outside the Classroom here. 

Insurance

All students and staff who travel on tours booked with us are automatically covered by Anglia’s Client Travel Insurance policy, underwritten by Endsleigh Insurance. Full details of all benefits and terms are available in the policy document which can be downloaded here.

Safety Management System

To ensure our Health and Safety standards are maintained our systems and procedures are fully audited, annually, by independent experts. Find out more about our Safety Management System

Take a look at our Health & Safety video